Thank you for shopping at Renova Australia. We appreciate your business and will always do our utmost to assist you whenever we can.

TERMS AND CONDITIONS

  1.  We ask you to please choose your product carefully. Take your time and double check your order before proceeding to payment options.
  2. CHANGE OF MIND:  If you have paid via PayPal and the order has not been dispatched, we are more than happy to issue you with a refund, less the PayPal transaction fee.If your order has already been dispatched, please wait for receipt of the goods before contacting us. You will be required to return the goods as your expense. Goods must be returned and received by us in their original packaging and in 100% good condition.

Consumer Rights reference guide

www.accc.gov.au/consumers/consumer-rights-guarantees/cancelling-a-service#services-you-can-t-cancel

You can’t cancel a service contract or get a refund if the problem was outside the control of the provider or if you:

    • changed your mind